Nearly every part of our production process is completed by hand, and it is through our associates’ direct efforts that we deliver on our commitments to our customers and stakeholders. TPI has doubled our associate population from approximately 6,000 in 2016 to approximately 13,300 in our global facilities by the end of 2019, and we enable our associate’s success through rigorous training and development programs. We provided more than 490,000 hours of training to our associates in 2019.
TPI offers training in order to ensure that our associates are not only well-prepared for the role they are hired into, but also invested in further to provide opportunities for career development. Training and development opportunities are offered on a regular basis and include, but are not limited to: new associate orientation, onboarding, safety training, compliance training, technical training, Lean manufacturing, and leadership development. Our direct labor workforce receives significant training early in their career with TPI, and they make up the majority of our associates. They have the most direct impact on our overall performance and our operational metrics including safety, quality, delivery, and cost.
TPI offers our technical associates specialized training on manufacturing processes, quality systems, composite based material science and other job-related functional training. We launched a new program in 2019, TPI Academy, that provides our leadership teams with high-quality leadership education. Cornerstone courses of our leadership curriculum include Emotional Intelligence, Situational Leadership, Feedback and Coaching.
Training data is reported monthly to senior management by each manufacturing facility. Relevant operational indicators are also discussed during this period as they reflect the effectiveness of our associate training. TPI averaged 43 hours of training per associate in 2019.
Training Hours per Associate by Category
Training Hours per Associate by Gender1
1 Our direct labor associates receive a significant amount of training and are largely comprised of males, thus accounting for the difference between our male and female training hours.